DELLFull-year results26 Nov 2024
Dell Technologies

FY2025 Q3: Improving ISG margin could not offset delayed Blackwell shipments, weak consumer PCs and a Q4 revenue guide nearly $1B below consensus.

ResultMixedGuidanceMixed / newly framedEnvironmentmixed
Investment snapshot

What happened and why it mattered

Print

Mixed

Non-GAAP EPS of $2.15 beat by $0.09, while $24.4B of revenue missed by about $0.3B. AI-server revenue fell to $2.9B, but orders reached $3.6B and backlog rose to $4.5B. ISG operating margin improved 230bp sequentially to 13.3%.

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Guidance

Mixed / newly framed

Q4 revenue was $24–25B versus Street near $25.4B, with EPS of $2.50 ± $0.10 and full-year EPS landing near $7.81.

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Implied growth

Acceleration

Revenue was guided roughly flat sequentially; the EPS step-up relied on storage seasonality, operating leverage and a gradual CSG improvement.

[AS-034]
Stock reaction

-12.3%

The sharp selloff reflected a large Q4 revenue shortfall and the realization that Blackwell and PC-refresh timing would delay estimate upside.

[MKT-001]
Results versus expectations

The print and the three most important read-throughs

Non-GAAP EPS of $2.15 beat by $0.09, while $24.4B of revenue missed by about $0.3B. AI-server revenue fell to $2.9B, but orders reached $3.6B and backlog rose to $4.5B. ISG operating margin improved 230bp sequentially to 13.3%.

  1. 1

    Non-GAAP EPS of $2.15 beat by $0.09, while $24.4B of revenue missed by about $0.3B.

  2. 2

    AI-server revenue fell to $2.9B, but orders reached $3.6B and backlog rose to $4.5B.

  3. 3

    ISG operating margin improved 230bp sequentially to 13.3%.

[AS-034]
Guidance bridge

Latest outlook and KPI implications

GuidanceMixed / newly framed

Q4 revenue was $24–25B versus Street near $25.4B, with EPS of $2.50 ± $0.10 and full-year EPS landing near $7.81.

MetricPriorLatestConsensusDeltaStatusReason / implication
Q4 revenueNo prior Q4 guide$24–25BApproximately $25.4BNewNewBlackwell and PC timingAbout $0.9B light at midpoint
Q4 non-GAAP EPSNo prior Q4 guide$2.50 ± $0.10Approximately $2.53NewNewISG margin and storage mixBroadly in line
FY2025 revenuePrior range $95.5–98.5BApproximately 9% growth at midpointNot consistently availableLanding point narrowedNarrowedThree quarters reportedQ4 revenue roughly flat sequentially
FY2025 non-GAAP EPS$7.80 ± $0.25Approximately $7.81Not consistently availableNear prior midpointNarrowedYear-to-date bridgeQ4 contribution about $2.50
Q4 CSG growthQ3 roughly flatLow-single-digit growthNot consistently availableImprovementDirectionalCommercial PCsFirst positive growth since 2022
Management signal — paraphrased

The backdrop supported ISG growth and future backlog conversion, while lowering near-term CSG margin and gross-margin expectations.

Implied cadence

Revenue was guided roughly flat sequentially; the EPS step-up relied on storage seasonality, operating leverage and a gradual CSG improvement.

[AS-034]
Stock reaction

Why the shares moved

The sharp selloff reflected a large Q4 revenue shortfall and the realization that Blackwell and PC-refresh timing would delay estimate upside.

  • Q4 revenue nearly $1B light
  • AI shipment push-out
  • ISG margin recovery
Did the reaction persist?

The stock fell about 13.7% on day one and remained down roughly 13% after five sessions.

[MKT-001]
Adjusted-close reaction
WindowStockvs benchmarkvs peers
1D-12.3%-11.9%-3.6%
2D-10.0%-10.2%-3.2%
5D-11.0%-12.1%-6.7%
Independently calculated adjusted-close returns
Market environment delta

What management said about the operating backdrop

Environmentmixed

AI and traditional-server demand accelerated, while consumer-PC inventory, Blackwell timing and component inflation weakened near-term conversion.

Demand
  • Customer demand (traditional servers)Improving

    Traditional-server demand "improved double digits in Q3, making 4 consecutive quarters of year-over-year growth"

    OutlookConsolidation/16G modernization to continueKPI implicationISG revenue +34%; servers & networking +58%Quantified datapoint · High confidence · AS-ME-034
  • Volumes / order activity (AI)Improving

    Record $3.6B AI orders; backlog $4.5B; 5-quarter pipeline up >50% q/q

    OutlookStrong intake gated by conversion timingKPI implicationBacklog +18% q/q; shipped $2.9B (–6% q/q)Quantified datapoint · High confidence · AS-ME-034
  • Regional / end-marketImproving

    "the federal government business was strong in Q3… demand was strong across all types of products"

    OutlookWatched into CY2025 administration transitionKPI implicationSupportive of ISG/commercial mixStatement · Medium confidence · AS-ME-034
Supply
  • Channel / inventoryWorsening (consumer)

    Sequential revenue guide slightly below historical seasonality, consistent with elevated consumer channel inventory

    OutlookDestocking pressure into Q4KPI implicationSofter CSG conversion; consumer –18% YoYInference · Medium confidence · AS-ME-034
  • Supply availabilityMixed

    Rapid order shift toward the Blackwell GB200 design "now on backlog"; delayed Blackwell ramp a Q3/Q4 headwind

    OutlookVolume GB-rack ramp expected C2H25KPI implicationQ4 AI shipments guided "somewhat" down q/qStatement · Medium confidence · AS-ME-034
  • Input costs / capacityWorsening

    "We expect input costs to increase during the fourth quarter of Fiscal 2025, principally driven by anticipated inflation for component costs"

    OutlookRising NAND/DRAM/HBM into FY26KPI implicationFY25 gross margin guided down ~180bps y/yQuantified datapoint · High confidence · AS-ME-034
Competition
  • Competition (AI servers)Mixed

    AI order demand "primarily driven by tier 2 cloud service providers with continued growth in Enterprise customers"

    OutlookBroadening customer base, but T2-concentratedKPI implicationAI orders record $3.6B; enterprise customers since inception >2,000Statement · Medium confidence · AS-ME-034
  • PricingWorsening (consumer)

    "disciplined pricing as we navigate through competitive pricing pressures"

    OutlookContinued competitive pressure, mainly consumerKPI implicationCSG OpM fell to 5.7% on competitive consumer pricingStatement · Medium confidence · AS-ME-034
[AS-ME-034]
Evidence and confidence

Source map

Consensus snapshots are reconstructed from contemporaneous broker notes; the flattened AlphaSense export does not preserve stable document URLs.

Restricted synthesisAS-ME-034

AlphaSense market-environment synthesis

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